RestaurantWeb - Online Solutions for Restaurants & Takeaway Food Establishments

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Right now, very few restaurants offer internet takeout ordering, and not many customers have tried it. Will your restaurant be one of the first in your area to offer this service? Or will you miss the opportunity?

RestaurantWeb can give any restaurant, a powerful takeout service webpage which allows customers to order food over the internet. Customers will be able to view your takeout menu at any time and order food with a few clicks of the mouse.

How does the process work?

To place an order, your customer will simply visit your webpage and make his or her selections from your online menu. The system will automatically total the order and apply sales tax.

The customer will then enter his or her name and phone number and will place the order. The system will display a confirmation page so that the customer can check to make sure that everything is correct before submitting the order to you.

Once the order has been placed, it will immediately be delivered to your restaurant in one or more of the ways you have specified:

Mobile Phone - The order is converted into a concise format and is delivered virtually instantaneously as a text message to your mobile phone. This is a very fast and effective way to receive orders.
Fax - The order is converted into a fax and delivered to your fax machine. The fax service has a small additional cost (about 5p per fax).
Regular phone - The computer will actually call your restaurant and read the order. The voice quality is very high and this is a surprisingly effective way to receive orders. As with the fax service, there is a small additional cost for this service.
Email - Of course, if you do have a computer and internet connection, you can receive orders by email. You can also have all orders copied to an email account for your records.

Once your receive the order, the process works exactly the same way as a telephone order. All orders include the customer's name and phone number in case you need to confirm the order or have a question for the customer. The customer pays for the order when it is picked up, just as with a phone order.

What are the advantages of internet takeout ordering?

Surveys have shown that customers find online ordering easy and convenient. It is especially popular for busy professionals who can place an order at work and then pick it up on the way home. Once customers try your service, they can 'bookmark' your takeout webpage in their browsers and use it to order again and again. Internet takeout ordering is a great way to increase the business you get from your existing customer.

Internet takeout ordering is a great way to stand out from the competition! You can promote your webpage on your printed takeout menus, business cards or on flyers. Be sure to mention it prominently in printed advertisements--this is very likely to attract new customers who are curious about the service. Make sure that customers who try online ordering for the first time do it with you - not with a competitor!

Unlike phone orders, internet orders are always checked for completeness and accuracy. While a person might forget to ask the customer for his or her phone number, our system will not.

If you take orders via mobile phone or fax, your customers will not experience busy signals during peak times.

Mobile phone or fax orders can improve the work flow in your restaurant. A ringing phone demands immediate attention and someone must stop what they are doing to answer it. A text message or fax can be handled in a more managed way.

When a customer places a phone order, he or she often just orders favorite items from memory. With internet ordering, the customer has your entire menu at his or her fingertips. This can result in larger orders as the customer is more likely to try new things.

What else does this system offer?

An optional marketing module is available which via an email marketing tool and client database, allows you to communicate with your clients to announce special offers, etc.

I'm interested.. what's next?

There is absolutely NO OBLIGATION to continue after 30 days. But If you do decide to stay with the service the cost is just a flat £29.95 per month. There are no setup fees, and no transaction or per order fees. No contract is required, and you may cancel the service at any time.